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Our Lots
North Vancouver
Richmond
FAQs: Your Guide to Pinnacle Parking
Find essential information about our parking facilities, including rates, locations, accessibility, safety measures, and payment options. We aim to provide a seamless parking experience for both business and leisure visitors. For further inquiries, please contact our customer service team.
Random parking does not guarantee a parking spot as outlined in the contract. We do try our best to never rent out a lot to capacity. However, occasionally an event in the area may unexpectedly fill a lot to capacity so it is suggested to all monthly random parkers to come as early as possible. This only happens on occasion. Only Monthly Reserved parking guarantees a parking spot.
Pricing varies by location, you can purchase 1 or 2 months on-line for most locations. For the Marriott Pinnacle Hotel and Capstan/Sorrento near YVR, you can purchase weekly parking right at the pay meters.
Up to two vehicles can be attached to a monthly parking pass. The vehicle parking in the lot that day must have the parking hanger tag displayed.
Monthly Parking contracts must be cancelled with 30-days written notice from either party (Notice must be given on the last day of the month. Example: If you intend for parking to stop effective December 31, you must provide notice in writing by no later than November 30th).
As a reserved 6-6 monthly parker, you do not have to leave your parking stall by 6pm. Your stall is only guaranteed to be reserved for you up until 6pm.
Yes, you can, all types of monthly parking allow you to park overnight, but if you are planning to park there for more than a week, please contact us at parking@pinnacleinternational.ca to let us know your plan.
Unfortunately, we are not able to accommodate such requests at this time. Exceptions can be made if the reservation is for 40+ parking stalls for a movie crew or temporary storage.
For the Lot 4187 (Marriott), 4804 (Ritz) & Lot 4733 (Pinnacle Pier Hotel), please call Diamond Parking – (604) 681-8797
For Lot 2037(Richmond) & Lot 1778 (Broadway/Maple) - please contact Impark – For Meter/Lot issues, please call: 778.370.5050. For Meter Refunds, please call: 604.331.7118.
A reserved parking spot is guaranteed, but you will only be assigned a specific stall number once you are contacted directly by phone on the next business day. If you need to park before receiving your stall number, you will be required to use a random parking stall.
Non-reserved stalls are not guaranteed and are subject to availability based on current parking capacity. Please plan accordingly, as parking spots are not assured.
Currently, advance reservations are not available for cruise ship parkers. However, we are working on Phase 2, which may allow for reservations once all systems are integrated.
By using Pinnacle Parking locations and services, you agree to comply with our terms and policies. For detailed information, please review our full parking terms and conditions here.